Pulse Documentation

Technical documentation for NeuraFlash Pulse — the post-deployment AI operations platform for Amazon Connect. Pulse deploys into your AWS account; these docs describe exactly what it installs, what permissions it needs, and how it operates.

v4.0.5Documented version

30AWS services documented

153IAM actions disclosed

Documentation sections

FOR SECURITY & CLOUD TEAMS

Security & Deployment Review

Architecture, AWS services, IAM roles and the full permissions matrix, deployment model, and the shared-responsibility split. Everything a security assessment needs.

FOR BUILDERS & ADMINISTRATORS

User Guide

Asset Library, Rich Chat Templates, Chat Deployments, the chat widget, user and role administration, FAQ, and glossary.

FOR OPS & SUPPORT ENGINEERS

Operations

Symptom-driven troubleshooting playbooks — the KPI to check, filters to apply, evidence to collect, and the likely owner for each issue.

COMING SOON Getting Started Prerequisites, onboarding, and first-week validation for new deployments. COMING SOON Release Notes What changed in each Pulse version.

Here for a security review?

Start at Security & Deployment Review. The three pages most assessments need first: Security Considerations, IAM Roles & Permissions, and Customer Responsibilities.